As Director of Employer and Participant Services, Elicia delivers exceptional strategy and service to business owners with qualified retirement plans. Her responsibilities include guiding the execution of trustee and enrollment meetings, conducting investment due diligence, and working to enhance clients’ overall satisfaction with their plans. Drawing on more than a decade of experience in the corporate retirement plan space, Elicia provides clients with the knowledge and advice they need to meet their fiduciary responsibilities with confidence at all steps in the planning process, from the optimal design of the plan to the creation of the right procedures that ensure compliance while supporting successful outcomes for plan participants. She joined DJM Financial in March 2021.
Elicia earned a Bachelor of Science from San Diego State University, with a major in consumer psychology and a minor in marketing. She went on to work in sales and marketing at ADP for 11 years, where she specialized in crafting retirement plans that created efficiency, reduced risk, and benefitted plan participants. At ADP, Elicia honed her skills by helping business owners and HR professionals facilitate the overall management of their company retirement plans. She gained extensive knowledge in all aspects of retirement plan design and implementation, from start up, payroll integration, and benchmarking to conducting vendor reviews, plan transitions, and tax planning.
Hailing originally from Orange County, Elicia now resides in San Clemente with her husband Johnny and their three children, Drake, Mackenzie, and Cole. A soccer player during her college years, Elicia enjoys volunteering as an assistant coach for her kids’ teams. She also loves spending time outdoors, whether it’s camping, going to the beach, running in the hills with her dog, perfecting yoga poses, or snowboarding.